About The Order Process

1. After receiving your order, we will send you the drawing information of the product and the layout of the marble slabs used within 48 hours, so that you can have a clearer understanding of your product!. For example:

2. After determining the layout, we will start arranging production. The production process takes 3-6 weeks. For each product, after the production is completed, we will do a sealing coating to prevent oil stains and color bleeding. When the order is produced, we will send you photos and videos of the products for your confirmation, for example:

3. After all confirmations are completed, we will package the product and send it out! Based on the weight, size and shipping destination of the product, the approximate shipping time will take 5-8weeks, and will be shipped by sea.

4. When the package arrives in your city port, the final delivery will be by truck to the first floor of your building!, so you don't need to go to the courier point to pick up the package, which makes it more convenient for you to receive for the package! At the same time, it should be noted that I am sorry that we do not provide unloading and installation services for the time being. When the package arrives, you need to unload and install it yourself. The accessories required for installation will be in the package!